2–8.
2–9.
2–l0.
2–11.
2–12.
A good supervisor should give
credit where credit is due and
should always pass on any credit
given to the team.
1.
True
2.
False
A good supervisor should act as a
chaplain, marriage counselor,
and/or psychiatrist to provide
assistance to shop personnel.
1.
True
2.
False
When a new ET reports to your shop
for an assignment, which of the
following actions should you take
first?
1.
Tell the new ET about the work
he or she will do
2.
Let the new ET know that he or
she will have to do a good job
3.
Greet the new ET cordially and
put him or her at ease
4.
Give the new ET all the
regulations and handouts that
describe the job
Which of the following is an
essential procedure for using the
scientific approach method to
problem solving?
1.
Find an accepted solution to a
similar problem resolved
previously
2.
Plan a logical, orderly
procedure for evaluating the
problem
3.
Concentrate on one good
workable solution and disregard
any alternatives
4.
Consider the cause or causes of
the problem before determining
the facts
The scientific approach to problem
solving is composed of how many
specific steps?
2–13.
What is the fourth step in the
scientific approach to problem
solving?
1.
Listing possible courses of
action
2.
Identifying the cause of the
problem
3.
Determining the facts
4.
Naming consequences of possible
courses of action
2-14.
The determination of facts is of
major importance in the problem
solving method because all good
objective reasoning is based on
facts, things, or events that have
actually occurred.
1.
True
2.
False
2–15.
Which of the following is a valid
action within the scientific
approach to problem solving?
1.
The group must agree on the
statement defining the problem
2.
There should generally be only
one possible course of action
to a given problem
3.
An oral statement of the
problem will suffice
4.
Consider only the immediate
problems to prevent confusion
2-16.
The information entered in column
four of your six–column problem
solving chart is of prime
importance because it is used to
determine what?
1.
The causes of the problem
2.
The effects of all proposed
solutions
3.
The course of action to be
taken
4.
The true facts of the problem
1.
Seven
2.
Six
3.
Five
4.
Four
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