2.3.4.5.6.7.Safety, health, and physical welfare ofsubordinatesDevelopment of cooperationDevelopment of moraleTraining and development of subordinatesRecords and reportsBalanced supervisionThese seven areas of responsibility are discussed inthe following paragraphs:1. Production. The supervisor is responsible forseeing that all work is done properly and on time. Thisis true both in the office and in the shop. To meet thesegoals, the supervisor must function in three main ways:a. The supervisor must organize and plan theworkload to ensure maximum productionwith a minimum of effort and confusion.b. The supervisor should, as often as possible,delegate the authority for completing workassignments, keeping in mind that the finalproduct is the responsibility of thesupervisor.c. The supervisor must control the workloadand see that all work is completed correctly.2. Safety, health, and physical welfare. Safety andproduction go hand in hand. The safe way is the efficientway. When shop personnel are absent because of injury,they are nonproducers. A good supervisor stresses safetyto the crew; sets an example by working safely; teachessafety as an integral part of each job; and, most of all,plans each job with safety in mind. A good supervisordoes not wait until after an accident happens to start asafety program.Showing concern over the health and physicalwelfare of your crew will pay off in increasedproduction. It will add to their feelings of trust andconfidence in you as a shop supervisor and will increasethe amount of respect they have for you.3. Development of cooperation. Developingcooperation among the members of your shop isparamount to effective production. Some supervisors,however, tend to overlook the need for cooperation intwo other directions:a. Cooperation with managementb. Cooperation with supervisors on other ships,or in other departments, divisions, or workgroups of your shipIn the course of a routine equipment overhaul, youwill often have to deal with numerous people in shopsor units of the repair activity. It is particularly essential,therefore, that you develop a rapport with themanagement and supervisory personnel of the repairactivity.4. Development of morale. The esprit de corps ofa group and their willingness to work toward commongoals depend to a great extent upon your leadership. Agroup with high morale is a producing group.5. Training and development of subordinates. Agood shop supervisor is invariably a good teacher andleader and is a developer of men and women. One of thegreatest contributions you can make as a supervisor isthe development of your people. You should make surethat at least one trained person is ready to assumeresponsibility as shop supervisor should the need arise.It is a sign of good leadership when you can take leaveand have the shop or division continue to run smoothly.Do not be afraid to teach every phase of your own workto at least one or two subordinates. Since much of yourtime will involve teaching, you should try to improveyour teaching ability.6. Records and reports. In chapter 2, we discusseda few of the records and reports with which you will beassociated. Keeping records and preparing reports arenot tasks that you will always enjoy doing, yet they area vital part of your work. Make it a point to keep neat,accurate records and get reports out on time. Paperworkmay seem to be a waste of time, but in the long run, youwill realize how much your success as shop supervisordepends upon your ability to handle paperworkproperly.7. Balanced supervision. Think about the majorduties and responsibilities we just covered. You mustpay the proper amount of attention to each phase of yourjob. Do not emphasize production at the expense ofsafety or training. Also, do not become so concernedwith the human element that production is neglected.Keep up with paper work as it occurs. In this way youcan maintain control of your work day by day and willnever need to neglect your more active duties so you canattack a stack of papers. Always attempt to place theproper emphasis on each of your responsibilities, andyou will be practicing balanced supervision.RESPONSIBILITY TO USERSYour responsibility to users is twofold. First, youmust ensure that all equipment is ready for maximumuse at all times. Second, you and your shop personnel3-3
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