The CO ensures that all work requests requiring
special controls are properly identified and that
applicable supporting documentation is provided to the
maintenance or repair activity using the applicable QA
The CO also ensures that departures from
specifications are reported, required audits are
conducted, and adequate maintenance is performed for
the material condition necessary to support continued
The quality assurance officer (QAO) is
responsible to the commanding officer for the
organization, administration, and execution of the ships
QA program according to the QA manual.
The QAO is responsible for the following:
Coordinating the ships QA training program.
Ensuring that QA training becomes an integral
part of the ships training program.
Maintaining ships QA records and test and
Maintaining auditable departure from
specifications records, and reviewing procedures
and controlled work packages prepared by the
Conducting QA audits as required, and following
up on corrective actions to ensure compliance
with the QA program.
Preparing QA/QC (quality assurance/quality
control) reports to higher authority.
The ships quality control inspectors (SQCIs),
usually work center supervisors and two others from the
work center, must have a thorough understanding of the
QA program. Some of the other responsibilities an SQCI
will have are as follows:
Inspect all work for conformance to
Train personnel in QC.
Maintain ship records to support the QA
Ensure that only calibrated equipment is used in
acceptance testing and inspection of work.
Initiate departure from specification reports
(discussed later) when required.
Ensure that all inspections beyond the
capabilities of the shops QA inspector are
performed and accepted by IMA prior to final
acceptance and installation of the product by the
Witness and document all tests.
Ensure that all materials or test results that fail to
meet specifications are recorded and reported.
Report all deficiencies and discrepancies to the
ships QA coordinator (keeping the division
Develop controlled work packages for all ship
repair work requiring QA controls.
More on SQCI duties will be discussed later in this
chapter, because this will more than likely be the area
you will be associated with.
RESPONSIBILITIES FOR QUALITY
Although the CO is responsible for the inspection
and quality of material within a command, he or she
depends on the full cooperation of all hands to meet
this responsibility. The responsibility for establishing
a successful program to attain high standards of
quality workmanship cannot be discharged by merely
creating a QA division within a maintenance
organization. To operate effectively, this division
requires the full support of everyone within the
organization. It is not the instruments, instructions,
and other facilities for making inspections that
determine the success or failure in achieving high
standards of quality; it is the frame of mind of all
Quality maintenance is the name of the game. You,
as a supervisor, must know that high-quality work is
vital to the effective operation of any maintenance
organization. To achieve this high quality work each of
your personnel must know not only a set of specification
limits, but also the purpose of those limits.
The person with the most direct concern for quality
workmanship is youthe production supervisor. This
stems from your responsibility for the proper
professional performance of your assigned personnel.
You must establish procedures within the work center to
ensure that all QA inspection requirements are complied
with during all maintenance evolutions. In developing
procedures for your work center, keep in mind that